BIOMETRIC TIME
SOLUTIONS SUPPORT
AT BIOMETRIC TIME SOLUTIONS, WE’RE COMMITTED TO PROVIDING YOU WITH THE BEST SUPPORT FOR YOUR TIME AND ATTENDANCE, ACCESS CONTROL HARDWARE AND SOFTWARE NEEDS
your trusted partner in redefining workforce management
At Biometric Time Solutions, we’re committed to providing you with the best support for your time and attendance, access control hardware and software needs. We understand that efficient and reliable support is crucial to ensuring the seamless operation of your workforce management solutions.
Our dedicated support team is here to assist you every step of the way, from troubleshooting technical issues to helping you maximize the potential of your time and attendance systems. Whether you have questions about our access control solutions or need assistance with your clocking system, we’re just a click or a call away. With our expert support, you can trust that your workforce management tools are in capable hands, allowing you to focus on what matters most—your business.
FREQUENTLY ASKED QUESTIONS
Software
Yes, it is developed in South Africa for South Africa!
Yes we can. Our software is fully customisable which means we can accommodate extremely complex shift rules.
Cloud hosting has become very affordable and highly secure. We are happy to send you a comparative quote to show you how affordable it is. Contact us for more info.
Our solutions scale from small business to enterpise level. Our pricing models are designed to fit your budget – big or small! Contact us for a quote.
Yes, absolutely! Your Software License Fee includes telephone and remote support.
Our software is used throughout South Africa and across most industries.
Yes, of course! We can come to your offices or we could demo it via a remote meeting. Just send us a Contact and we will book it.
Yes we do! We regard each and every customer as a business partner and our key to success is building relationships with them.
We are regarded as one of the most affordable systems in the market. Pricing is scalable to fit your needs and your budget. Contact us for a quote
We are happy to chat to you, meet with you and give you a demo of our system at no charge. Complete the Contact Us form and we will be in touch!
Hardware
Our Most Popular Biometric Device is Facial Recognition
No, but developers are focussed on “no touch” technology due to the spread of Covid-19. You may find that in the next few years fingerprint will be phased out.
Yes, we can trigger Doors, Turnstiles, Gates etc. We can also control who has access to what areas.
Each device can be sold with it’s own battery pack. The device will continue to operate in the event of a power failure.
Facial recognition technology has advanced substantially. In fact we are finding employees adapt easier and quicker to Face ID than Fingerprint
The Latest Face ID readers use visible light technology which allow the sensors to adjust for variable light conditions.
Not necessarily. Pricing for effective Face ID is now on par with Fingerprint Readers. Contact us for a comparative quote.
Yes, more than likely. Let us know what Brand Hardware you have and we can confirm compatibility with our software.
CONTACT SUPPORT
- support@biometrictimesolutions.co.za
- 087 537 4240
- Mon – Fri: 8AM – 5PM
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WHAT OUR CUSTOMERS SAY
ABOUT BIOMETRIC TIME SOLUTIONS
your trusted partner in redefining workforce management
When BTS say that their customers are their number 1 priority, they mean it. Their expertise and customer service separates them from the competition.
BTS Offers great solutions backed by incredible service. Their easy-to-use Software has significantly improved the processing of our Payroll!
Our business implemented the BTS solution, and the results have been exceptional. The system not only ensures accurate attendance tracking but also enhances overall security. This solution has greatly improved our workforce management processes.
I fell in love with the BTS System immediately. The software is powerful and very easy to use, and the after sales service is awesome! I finally have peace of mind when processing Payroll. Just happy days!
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